ExamRoom Live pricing is simple, pay only for what you signup for.
Plans and Pricing
ExamRoom Live was developed with an extensive feature set aimed at making the most of telehealth. However, you have the freedom to choose the specific features that will help your unique team. This means you only have to pay for the things that matter to you. Our goal is simple, we want to allow your team to work from anywhere, see more patients, and be more productive than ever!
(First User Included)
Account Add-on Options:
$ 15 - eFax*
$ 15 - SMS**
$ 5 - Payment Center***
$ 25 - Telehealth
(Includes Account Add-ons from Base Subscription)
$ 25 - Telehealth
* eFax plan includes 500 total (sent/received) pages then $0.08 per page and one eFax number. Additional eFax numbers can be purchased for $3.00 monthly.
** SMS plan includes 1000 Total (sent/received) messages then $0.04 per message and one SMS number. Additional SMS numbers can be purchased for $3.00 monthly.
***Payment Center processing fees are 2.9% + $0.30 per a transaction
Base Plan Includes
All plans include modules that help with communication, organization, and workflow efficiencies.
Schedule in person and telehealth visits.
Track employee time and optionally track clock in/clock out geolocation.
Staff to Staff Chat
Chat service for staff users to stay in touch and update each other during the workday.
Secure Patient Messaging
Discuss sensitive information and send forms back and forth through secure chat.
Save and manage patient demographic information and preferences.
Store contacts and use shortcuts to communicate over eFax and SMS.
Frequently asked questions
Do I need to pay for all ExamRoom Live modules?
No, only pay for the modules you signup for and you can add/remove modules at any time.
Are all ExamRoom Live modules HIPAA compliant?
The short answer is yes, but as with any form of compliance, your workflows must also be HIPAA compliant.
Can I have more than one eFax number?
Yes, you can add as many eFax numbers as you want for a $3 monthly charge per number.
Can I connect multiple office locations together over chat and share contacts/patients?
Yes, you can accomplish this by using a single ExamRoom Live account or creating an account for each location then reaching out to support so we can link them together for you.